📰 An important update has been posted regarding the future of Pigeon Loans. Read more here.

Pigeon Logo
/ 

Post-Closure Update: What to Expect After September 1, 2025

Brian Bristol

Brian Bristol

Published on: 01 September, 2025

Updated: 02 September, 2025

Dear Pigeon Community,

As of September 1, 2025, Pigeon Loans has officially transitioned into read-only mode. While the core of our platform has now sunset, we remain committed to ensuring all users have the necessary tools and guidance to responsibly manage their existing loan information.

Here’s a detailed breakdown of what this change means for your account, what features are no longer available, and what actions you can still take moving forward.

Services No Longer Available

The following services and features have been fully disabled on the Pigeon platform:

  • All pending loans have been closed and marked as Inactive
  • All Premium Loan monthly subscriptions have been halted
  • All AutoPay schedules have been stopped
  • While Active loans still exist, Pigeon will no longer send outbound communication to any party in the loan (e.g., no more payment reminders, no status updates)
  • Reward withdrawals using Pigeon Points have been removed
  • Referrals for new signups have been removed
  • You cannot create new loans
  • You cannot make new one-time payments
  • You cannot update account information such as name, email, or password
  • You cannot add new payment methods to your account

Services Still Available

Although our platform is now read-only, the following features remain available to you:

  • Log in and view your account details
  • Delete your account (if you have no active loans)
  • Manually close any active loans still existing on your profile
  • Remove payment methods currently linked to your account
  • Export your loan data and payment history (Coming Soon)
  • Access a detailed offboarding guide for managing loans post-Pigeon (Coming Soon)

What’s Next?

In the coming days, we will release:

  • A data export tool so you can download your full loan history for recordkeeping
  • A step-by-step guide on how to manage your existing loan independently, outside of the Pigeon platform

These tools will be available directly within your logged-in dashboard under the new Export Your Data functionality in your account.

We know this has been a journey. Whether you used Pigeon once or a hundred times, thank you for trusting us to help you lend with the people you care about most.

If you have further questions or need help with your offboarding process, please reach out via our chatbot or visit our Support Center.

With gratitude,

Brian Bristol

CEO & Founder, Pigeon Loans, Inc.

About the author

About the Author

Brian Bristol

Chief Executive Officer & Founder

Brian Bristol is the Founder and CEO of Pigeon. Brian is a creative thinker and loves to come up with new ways to explain the benefits technology can have on relationships, community, and bonds with one another. An alum of Bowdoin College, Brian graduated with a degree in Computer Science and has used his educational background in the liberal arts to help others understand and better navigate the ins and outs of finance and relationships. Brian enjoys improving people's lives through the use of Pigeon and is committed to helping people understand the power of interpersonal lending.