Frequently Asked Questions

How does Pigeon work?

How do I create a loan?

Can I import and track existing loans?

Who can create a loan?

Will Pigeon lend me money?

Are there any limits to the loans I make on Pigeon?

Can I delay the start of repayments on my loan?

Can I create a custom repayment schedule for my loan?

Can I create and start a loan outside of the United States?

Can I edit a loan?

Can I cancel my loan?

Can I create a legally binding contract?

Are contracts from Pigeon legally binding?

Can I add a contract to an already active loan?

What is the difference between Simple Interest and Compound Interest?

If I am lending money to my friends and family, how do I know I will get paid back?

What happens if the Borrower cannot pay off the loan within the time frame initially agreed upon?

Do I have to pay taxes on my loans?

Why is the start date of my loan one day earlier than expected?

How do I create a Pigeon account?

How do I activate my Pigeon account?

What does it mean to have an active account?

How can I change my account details?

How do I regain access to my Pigeon account?

Can I refer someone to Pigeon?

How do payments work?

How long does it take for money to deposit after sending a payment?

Can I schedule automatic payments to repay my loan?

How do I cancel an outgoing payment?

What is an Offline Payment?

Will Pigeon deny any payments?

What if my payment is declined, rejected, or bounces?

What is a Premium Loan?

How much does a Premium Loan cost?

How does billing work for Premium Loans?

What are Pigeon Points? How can I earn rewards? What gifts can I receive?

What is Stripe?

Are there any fees associated with using Pigeon?

How safe and secure is Pigeon?

Will Pigeon generate tax documents for me?

Why would I want to use Pigeon?

Where can I keep up with the latest news about Pigeon?

How can I contact Pigeon?

Does using Pigeon build credit?